Questions
Everything worth knowing before you pay.
Paying
Which coins do you accept?+
USDC on Base and USDC on Solana. Both confirm in seconds and cost a fraction of a cent to send, which is what makes a $2 order viable at all.
Do I need a particular wallet?+
No. Anything that can send USDC works — MetaMask, Phantom, Coinbase Wallet, or a withdrawal straight from an exchange.
What if I send slightly too little?+
Your order shows exactly what is still owed and stays open. Send the difference to the same address and it completes.
What if I send too much?+
The order completes and the extra is credited to it. Contact support with your invoice code if you would like the difference back.
What if I send the wrong coin or network?+
Only the coin and network shown on your payment page are watched. Anything else will not be credited automatically — contact support before sending if you are unsure.
How long is a price valid?+
Each quote holds for a set window shown on the payment page. Prices track the exchange rate, so an expired quote simply needs a new order.
Delivery
How fast is it?+
Payment is usually confirmed within seconds. The account is ordered immediately afterwards and most orders complete within a couple of minutes.
Where do the credentials go?+
To the email address you gave at checkout, and to your invoice page, which you can reopen any time with your code and PIN.
I lost my PIN.+
It is stored only as a hash and cannot be recovered — that is what keeps other people out of your order. Check the delivery email, which contains the same details, or contact support.
What does private versus shared mean?+
A private account is yours alone. A shared one is used by more than one person at once, which is why it costs less. The plan says which you are buying before you pay.
After you buy
Is there a warranty?+
Yes — for the subscription period you bought. If an account stops working within that window it gets replaced.
Can I get a refund?+
Once credentials have been released the sale is final, as with any digital good. If an order cannot be fulfilled at all, you are refunded in full.
Do you keep my email?+
Only against your order, so delivery works and you can be contacted about it. It is not sold or used for marketing.